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ARGH!

I just went through VM hell trying to call Verizon Online. Their IVR is voice only, and it refused to recognize me saying "New". After FIVE TIMES, it finally offered me an agent, which then transferred me to a recording saying to call back between business hours of 8 am to 6 pm! Hello? It's 3:40 PM so I *AM* calling during business hours!

I was already looking at other DSL service, and this frankly may push me over the edge.

Comments

( 1 comment — Leave a comment )
dorwrath
Mar. 15th, 2006 12:47 am (UTC)
Crosses Verizon off my list
( 1 comment — Leave a comment )