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800flowers.com is my enemy

After the completely botched service I have received from 800Flowers.com, I will never order from them again, and suggest you do the same.


( 2 comments — Leave a comment )
Jan. 30th, 2009 02:00 am (UTC)
I believe that 1800Flowers is just a broker-type service, matching the customer with the florist, similiar to AAA and tow trucks. Just because their vendor messed up doesn't mean the whole company is bad.

That said, they've been hit or miss with me, too.
Jan. 30th, 2009 02:52 am (UTC)
You are accurate the 800Flowers is a broker, and I do primarily blame the actual florist for their incompetence in this matter. However, I made the arrangement with the broker, and it took three phone calls to get the flowers delivered, which is completely unreasonable. More later in a larger post...
( 2 comments — Leave a comment )